FILE A CLAIM
FILE A CLAIM
Important:
-
In case of damage to the cargo, the claim must be filed immediately after the damage is discovered, at the latest within 14 days from the date the cargo was received.
-
In the case of cargo delay, you can file the claim within 21 days from the date the cargo was made available to the person entitled to receive it.
-
In the event that the cargo is not delivered, you can file your claim within 120 days of the issuance of the air waybill, in case the air waybill is not issued, you can present
it within 120 days of the date it was delivered. the cargo to be transported.